The Optical Entrepreneur

How to get staff to sell in a difficult economy

Episode Summary

On this episode you’ll hear exactly how to deal with the “I can’t afford it right now” objection. You might find this controversial, but when a client tells you, they can’t afford it, don’t believe them. It’s your job to help them think it through, and then make a good decision, one way or the other. There is a right way and a wrong way to have this conversation. Listen to this episode and get your team to listen to it urgently and start having better conversations with patients and stop giving up when they tell you they can’t afford it.

Episode Notes

Listen to this episode and get your team to listen to it urgently and start having better conversations with patients and stop giving up when they tell you they can’t afford it.