This episode is a live talk from Lisbon, recorded at a resilience workshop for independent practice owners like you. It looks at how to build a practice that feels steadier and less fragile, even when the pressure is on. Conor shares five and a half practical strategies that help you raise average dispense, present prices with more confidence, have better eyewear conversations, create a more memorable in practice experience, and build a stronger base of loyal clients. He also talks about the hidden risk of relying too heavily on one key team member and what to do about it. If you feel busy but still under financial or emotional pressure, this episode will help you think more clearly about where your time and energy should go. To get a copy of the slides from the Lisbon workshop, email Lacey at info@opticalsuccessacademy.com.
Recorded live in Lisbon at a Seiko resilience workshop, this episode is aimed at you if you own or run an independent practice and feel like you are carrying a lot on your shoulders.
You will hear how to:
• Use higher average dispense to create more breathing space
• Present prices so patients feel comfortable saying yes
• Turn everyday interactions into genuine eyewear conversations
• Shape an experience patients remember and talk about
• Reduce the risk of your business depending on one person
If your diary is full but it still feels like hard work to make the numbers add up, this is worth a listen.
To get a copy of the slides from the Lisbon workshop, email Lacey at info@opticalsuccessacademy.com.