In this episode of the Optical Entrepreneur, we’re giving you the opportunity to hear a Q&A with one of our keynote speakers from a previous Optical Success Academy conference. This is Linda Moir, Virgin Atlantic’s Director of In-Flight Services. Linda was personally hired by Sir Richard Branson, and her remit was to ‘make flying fun at Virgin Atlantic’. Linda was responsible for transforming Virgin’s customer experience from the normal airline misery to fun!
If you’ve ever had questions about recruitment, interviews or dealing with negative people on your team Linda has got the answers for you.
You also get to hear the two things Richard Branson cared about more than anything else!
This is two part episode make sure to subscribe to the podcast so you don’t miss part two.