In this episode of the Optical Entrepreneur, you’ll hear part two of our Q&A Linda Moir, Director of In-Flight Services for Virgin Atlantic. Linda oversaw 5,000 cabin crew and was responsible for all aspects of Virgin’s award-winning service. Delivering the highest recorded customer satisfaction score in the airline’s history.
If you’re running a team, Linda has a ton of insight of how to do it effectively for you.
If you missed it, make sure to go back and check out part one.